Delivery Time=Processing Time+Shipping Time
Shipping Methods & Shipping Time: Standard=7-13 business days

Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.

Shipping fees are calculated based on package weight and destination.

 

For example, if you order a shirt, it will need 1-2 day of processing time and then 5-8 days of shipping time. Therefore, you can expect to receive it in 7-10 business days.

 

 

(*There is different processing time for different item. You can check the processing time from product page. Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email.)

 

Note for taxes:

For most of the countries, our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, and UK,etc.) may need to pay duties or VAT according to your countries’ levying rules.

 

 

Contact us

If you have any questions, send us a message at our email address: 

contact@elyona-london.com

Dear valued customers,

Thank you for your continuous support and trust in elyona london. As we usher in the new year, we hope you have a joyful time ahead.

In order to provide our team members with an opportunity for rest and rejuvenation, elyona london will be on leave from February 1st to February 18th. During this period, we will temporarily suspend some product shipment services. As a result, some products purchased between these dates may experience delays in shipping.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding and support. Please plan your shopping needs accordingly so that we can serve you more promptly when we resume normal operations.

Our online customer service will still be available during this period, and you can reach out to us at any time. We will do our best to address any queries or concerns.

Once again, we appreciate your understanding and support. Wishing you a prosperous and healthy new year.

Please stay tuned to our website and social media pages for the latest updates and announcements during the vacation period.

Wishing you a delightful holiday season!

Best regards,

The elyona london Team